St Paul's Bay, Buġibba and Qawra are a long bus ride from Paceville, and nobody who is ill should have to make it. Dr Kevin Navarro Gera consults by video from 8am to midnight, so the doctor comes to the apartment or the hotel room instead.
Residents and long-stay visitors
Many people in the north are here for a season, or have moved for good and have no doctor of their own yet. There is no practice to join first: an account takes a name and an email, and the first consultation can start minutes later.
From the north, it is video
The clinic is in Paceville, so being examined in person means a trip there. Most of what a GP sees can be dealt with on screen, and the doctor says plainly when it cannot.
The €25 is paid at the counter of Potter's Pharmacy in Paceville: nothing is taken during the call. A prescription opens on your phone once the fee has been paid there, and any licensed pharmacy can then dispense it.
How a consultation works
- Open the app or the website and give your name and email once. There is no password to remember.
- Say in a line or two what is wrong. A photo often helps — a rash, a swelling, a test result.
- Call. Dr Kevin Navarro Gera answers within minutes when he is free; otherwise you wait in line and your phone rings at your turn.
- Anything he writes up afterwards reaches you in the app and by email, usually within minutes.
- The €25 is settled at Potter's Pharmacy when you collect. Nothing is taken from a card during the call.
What a consultation can cover
The same things a GP sees in a morning: a chest or urine infection, a rash, a migraine, food poisoning, an ear that will not clear, a repeat of something you already take.
Where the assessment supports it, the doctor writes a prescription, and any licensed Maltese pharmacy dispenses it. Where a consultation shows that someone is unfit for work or for an activity, he puts that in writing too. Both are clinical judgements reached during the consultation.
A screen is not enough for everything. A wound that needs stitching, a suspected fracture, chest pain, anything needing hands or equipment — the doctor says so during the call and sends you where you need to go.
Opening hours
Video consultations
8am to midnight, every day, all year.
The pharmacy and clinic door
June to 31 October: 8am to midnight.
November to May: 8am to 8pm.
Sundays and public holidays follow the national pharmacy roster.
Where to find us
Paceville Doctor, inside Potter's Pharmacy
39 Triq il-Wilga, St Julian's STJ 3112, Malta
+356 2136 3244
A few minutes from the Paceville square, and a short drive from Sliema, Swieqi and Gzira.
Common questions
Where do I get the medicine?
Once the fee has been paid at Potter's Pharmacy in Paceville the prescription opens on your phone, and any licensed pharmacy in Buġibba, Qawra or St Paul's Bay dispenses it.
Which languages does the doctor speak?
English, Italian, Maltese and French. He also understands a little Spanish and some German.
Across Malta and Gozo
Also on this site