A consultation with a Malta-registered doctor, on screen or at the clinic in Paceville.
€25 a video consultation — one fixed rate, any hour
Being ill in St Julian's should not mean losing a day to a waiting room. Dr Kevin Navarro Gera consults by video from the clinic at Potter's Pharmacy, usually within minutes, from 8am to midnight — and in person when you would rather be seen face to face.
The consultation
Dr Kevin Navarro GeraMalta Medical Council reg. 1985
No waiting room, no appointment for next Tuesday. You say what is wrong, he sees you on screen, and whatever he writes up is on your phone before you have put it down.
Start a video consultationThe same things a GP sees in a morning: a chest or urine infection, a rash, a migraine, food poisoning, an ear that will not clear, a repeat of something you already take.
Where the assessment supports it, the doctor writes a prescription, and any licensed Maltese pharmacy dispenses it. Where a consultation shows that someone is unfit for work or for an activity, he puts that in writing too. Both are clinical judgements reached during the consultation.
A screen is not enough for everything. A wound that needs stitching, a suspected fracture, chest pain, anything needing hands or equipment — the doctor says so during the call and sends you where you need to go.
Every consultation that is paid for produces a receipt, and it arrives in the app and by email — not as a slip of paper to lose on the way out. It names you, the date, the doctor and his registration, and what was paid.
That is what an insurer asks for. If you are claiming on private or travel insurance, or through an employer's scheme, you open the receipt in the app and send it on.
Where a prescription is written, the receipt is part of the same document, with the doctor's fee and any medicines listed separately so a claim can be made against either.
8am to midnight, every day, all year.
June to 31 October: 8am to midnight.
November to May: 8am to 8pm.
Sundays and public holidays follow the national pharmacy roster.
Paceville Doctor, inside Potter's Pharmacy
39 Triq il-Wilga, St Julian's STJ 3112, Malta
+356 2136 3244
A few minutes from the Paceville square, and a short drive from Sliema, Swieqi and Gzira.
Dr Kevin Navarro Gera consults in English, Italian, Maltese and French. He also understands a little Spanish and some German.
The app and the website are in English, Italian, German, French and Spanish.
By video the doctor is as close as your phone, wherever on the islands you are. From the towns nearest Paceville the clinic is a short trip as well.
The clinic operates inside Potter's Pharmacy, a long-standing Paceville pharmacy with more Google reviews than any other on the island — 258 of them. It is their counter you collect medicine from and settle the €25 at; the consultation itself is ours.
How quickly can I speak to a doctor?
Usually within minutes between 8am and midnight. If the doctor is with another patient you wait in line and your phone rings when it is your turn.
Is the doctor registered in Malta?
Dr Kevin Navarro Gera is registered with the Malta Medical Council (reg. 1985), and prescriptions he writes are dispensed by any licensed Maltese pharmacy.
What does it cost?
€25 for a video consultation, settled at Potter's Pharmacy when you collect. Nothing is taken from a card during the call, and medicines are charged separately by the pharmacy.
What if I need to be examined in person?
The doctor will say so during the call. You can then book at the clinic in Paceville, or he will send you where you need to go.
I am visiting Malta. Can I use this?
Yes, while you are in Malta. The consultation can be in English, Italian, Maltese or French, and any prescription is dispensed by Maltese pharmacies.
Can I claim the consultation on insurance?
Yes. The receipt appears in the app and by email, naming you, the date, the doctor and his registration, which is what an insurer asks for. Send it on from the app.
Also on this site
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