Valletta is across the harbour from the clinic in Paceville, so this is a video service rather than a walk down the road. Dr Kevin Navarro Gera answers within minutes from 8am to midnight, long after the capital's offices have emptied.
Working or staying in the capital
A consultation fits into a lunch break or the hour after work, from a desk or a hotel room. Cruise and ferry passengers can use it too, provided they are in Malta at the time of the call.
Once the fee is paid, a prescription is dispensed by any licensed pharmacy, so the medicine can be collected in Valletta or near home.
What to know before calling from Valletta
The clinic is in Paceville, a bus or a taxi ride away, and that is where you would be examined if the doctor needed to see you in person.
The €25 is paid at the counter of Potter's Pharmacy in Paceville: nothing is taken during the call. A prescription opens on your phone once the fee has been paid there, and any licensed pharmacy can then dispense it.
How a consultation works
- Open the app or the website and give your name and email once. There is no password to remember.
- Say in a line or two what is wrong. A photo often helps — a rash, a swelling, a test result.
- Call. Dr Kevin Navarro Gera answers within minutes when he is free; otherwise you wait in line and your phone rings at your turn.
- Anything he writes up afterwards reaches you in the app and by email, usually within minutes.
- The €25 is settled at Potter's Pharmacy when you collect. Nothing is taken from a card during the call.
What a consultation can cover
The same things a GP sees in a morning: a chest or urine infection, a rash, a migraine, food poisoning, an ear that will not clear, a repeat of something you already take.
Where the assessment supports it, the doctor writes a prescription, and any licensed Maltese pharmacy dispenses it. Where a consultation shows that someone is unfit for work or for an activity, he puts that in writing too. Both are clinical judgements reached during the consultation.
A screen is not enough for everything. A wound that needs stitching, a suspected fracture, chest pain, anything needing hands or equipment — the doctor says so during the call and sends you where you need to go.
Opening hours
Video consultations
8am to midnight, every day, all year.
The pharmacy and clinic door
June to 31 October: 8am to midnight.
November to May: 8am to 8pm.
Sundays and public holidays follow the national pharmacy roster.
Where to find us
Paceville Doctor, inside Potter's Pharmacy
39 Triq il-Wilga, St Julian's STJ 3112, Malta
+356 2136 3244
A few minutes from the Paceville square, and a short drive from Sliema, Swieqi and Gzira.
Common questions
Is there a clinic in Valletta?
No. The clinic is in Paceville, St Julian's. From Valletta the consultation is by video.
Can I collect my prescription in Valletta?
Once the fee has been paid at Potter's Pharmacy in Paceville, yes: any licensed Maltese pharmacy dispenses it.
Across Malta and Gozo
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